PennTags /nrose/strategic

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tagged services_model strategic_planning by nrose ...and 1 other person ...on 22-JAN-09

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3. Service framework - National Library of Australia wiki

tagged services_model strategic_planning by nrose ...on 22-JAN-09

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New Service Model Programs

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tagged academic_libraries strategic_planning by nrose ...and 1 other person ...on 21-JAN-09

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The maturation of assessment in academic libraries: the role of LibQUAL

Colleen Cook

tagged libqual strategic_planning by nrose ...on 07-JAN-09

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Probing user perceptions of service quality: using focus groups to enhance quantitative surveys

itle:

Probing user perceptions of service quality: using focus groups to enhance quantitative surveys

Author(s):

Gwyneth H. Crowley, Charles L. Gilreath

Journal:

Performance Measurement and Metrics

Year:

2002

Volume:

3

Issue:

2

Page:

78 - 84

DOI:

10.1108/14678040210429973

Publisher:

MCB UP Ltd

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tagged academic_libraries focus_groups libqual strategic_planning by nrose ...on 07-JAN-09

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LibQUAL+TM as transformative experience

Author(s):

Tom B. Wall

Journal:

Performance Measurement and Metrics

Year:

2002

Volume:

3

Issue:

2

Page:

43 - 48

DOI:

10.1108/14678040210440928

Publisher:

MCB UP Ltd

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tagged academic_libraries libqual strategic_planning by nrose ...and 2 other people ...on 07-JAN-09

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The strategic evaluation of academic libraries

Author(s):

Juha Kettunen

Journal:

Library Hi Tech

Year:

2007

Volume:

25

Issue:

3

Page:

409 - 421

DOI:

10.1108/07378830710820989

Publisher:

Emerald Group Publishing Limited

tagged academic_libraries focus_groups strategic_planning by nrose ...on 06-JAN-09

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Focus group interviewing in the library literature: A selective annotated bibliography 1996-2005

Author(s):

Graham R. Walden

Journal:

Reference Services Review

Year:

2006

Volume:

34

Issue:

2

Page:

222 - 241

DOI:

10.1108/00907320610669461

Publisher:

Emerald Group Publishing Limited

tagged academic_libraries focus_groups strategic_planning by nrose ...on 06-JAN-09

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Conducting a user-centered information needs assessment: the Via Christi Libraries' experience

Conducting a user-centered information needs assessment:
the Via Christi Libraries’ experience*
Cathy M. Perley, PhD; Camillia A. Gentry, MLS; A. Sue Fleming, MLS; Kristin M. Sen, MLS
See end of article for authors’ affiliations. DOI: 10.3163/1536-5050.95.2.173

Source: Journal of the Medical Library Association [1536-5050] Perley yr:2007 vol:95 iss:2 pg:173 -181

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tagged academic_libraries focus_groups strategic_planning by nrose ...on 06-JAN-09

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Ruth Vondracek - Comfort and Convenience? Why Students Choose Alternatives to the Library - portal: Libraries and the Academy 7:3

tagged academic_libraries focus_groups strategic_planning by nrose ...on 06-JAN-09

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Reference Librarians at the Reference Desk in a Learning Commons: A Mixed Methods Evaluation

tagged academic_libraries focus_groups strategic_planning by nrose ...on 06-JAN-09

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Using Continuous quality Improvement Methods to Evaluate library Service Po...

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tagged academic_libraries focus_groups strategic_planning by nrose ...on 06-JAN-09

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New roles for an academic library: current measurements

tagged academic_libraries strategic_planning by nrose ...and 2 other people ...on 16-DEC-08

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COS - Funding resource, expertise database and abstract management system

tagged research_tracking strategic_planning by nrose ...on 22-SEP-08

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usss_strategic_plan_2008_2013.pdf (application/pdf Object)

tagged secret_service strategic_planning by nrose ...on 18-SEP-08

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Strategic Planning Software: Signup

tagged non_profit_planning_software strategic_planning by nrose ...on 18-SEP-08

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Strategic Planning Software, Strategic Plan Template, Strategic Planning Templates

tagged planning_software strategic_planning by nrose ...on 18-SEP-08

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SWOT Analysis

tagged strategic_planning swot by nrose ...on 18-SEP-08

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FedSearchReport.pdf (application/pdf Object)

Enabling Federated Search with
Heterogeneous Search Engines

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tagged federated_search search_services strategic_planning by nrose ...on 13-AUG-08

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BASE - Bielefeld Academic Search Engine | Content Sources

Stumbled upon this after reading this: http://tags.library.upenn.edu/makerecord/url/31645

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tagged search_services strategic_planning by nrose ...on 13-AUG-08

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Computing and Library Services Home - Huddersfield UK

tagged search_services strategic_planning by nrose ...on 13-AUG-08

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Strategic planning and customer intelligence in academic libraries

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tagged business_intelligence strategic_planning by nrose ...on 12-AUG-08

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Miami University: Information Technology Services Strategic Planning

Good example of planning process and annual renewal

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tagged planning_examples strategic_planning by nrose ...on 07-AUG-08

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Perkins-Library-Strategic-Plan-2006-2010.pdf (application/pdf Object)

tagged academic_libraries duke_library strategic_planning by nrose ...on 17-JUN-08

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Lorcan Dempsey's weblog: Library process automation: the ecology of providers

tagged academic_libraries enterprise_services strategic_planning workflow_mgmt by nrose ...on 02-JUN-08

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Lorcan Dempsey's weblog: Workflow is an intermediate consumer

tagged evidence_based_librarianship strategic_planning workflow_mgmt by nrose ...on 02-JUN-08

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Human Side of Managing Technological Innovation - A Collections of Readings (2nd Edition)

tagged innovation management strategic_planning by nrose ...on 19-MAY-08

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DLRL | Virginia Tech

tagged academic_libraries evidence_based_librarianship strategic_planning by nrose ...on 15-MAY-08

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UH Libraries Strategic Directions 2006-2010

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tagged academic_libraries strategic_planning by nrose ...on 30-APR-08

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JISC - | | EducationGuardian.co.uk

tagged academic_libraries strategic_planning by nrose ...on 22-APR-08

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Coping with change

tagged change_management strategic_planning by nrose ...on 11-APR-08

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Disruptive technologies: what future universities and their libraries?

Susan Lafferty and Jenny Edwards

tagged academic_libraries strategic_planning by nrose ...on 11-APR-08

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Knowledge processes A strategic foundation for the partnership between the university and its library

Maija-Leena Huotari

tagged academic_libraries strategic_planning by nrose ...on 11-APR-08

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Strategic plans and Long Range Plans: Is there a difference?

Ana R. Pacios

tagged academic_libraries strategic_planning by nrose ...on 11-APR-08

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Learning abstracts

Linked from society for college and university planning blog

Innovation in Community Colleges, several documents on reinventing the learning process

Learning Abstracts March 2008 Volume 11, Number 3

tagged innovation nancy_reading strategic_planning by nrose ...on 08-APR-08

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Talk About Teaching Archive

U Penn Almanac series archive

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tagged nancy_reading strategic_planning by nrose ...on 08-APR-08

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Relationships and engagement : The challenges and opportunities for effective leadership and change management in a Canadian research library

Library Management
Vol. 29 No. 1/2, 2008
pp. 29-40

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tagged academic_libraries change_management innovation strategic_planning by nrose ...on 08-APR-08

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2010: a library odyssey

Author(s):Grace Saw, Wai Wai Lui, Fei Yu
Journal:Library Management
DOI: 10.1108/01435120810844649

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tagged academic_libraries change_management innovation strategic_planning by nrose ...on 08-APR-08

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PKAL

Some space-planning quotes for STM libraries - MB

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tagged academic_libraries stm strategic_planning by nrose ...on 08-APR-08

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How leaders can use powerful narratives as change catalysts

Stephen Denning

STRATEGY & LEADERSHIPjVOL. 36 NO. 2 2008

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tagged change_management strategic_planning by nrose ...on 08-APR-08

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Toolkit for academic and research libraries

The Campaign for America’s Libraries
@ your library™

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tagged academic_libraries library_tools nancy_reading strategic_planning by nrose ...on 08-APR-08

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LDI home page

Harvard University's Library Digital Initiative (LDI)

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tagged digital_initiatives dla strategic_planning by nrose ...on 08-APR-08

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A Model Academic Libraries 2005 to 2025.pdf (application/pdf Object)

David W. Lewis
Dean of the IUPUI University Library

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tagged academic_libraries emerging_tech library nancy_reading strategic_planning by nrose ...on 08-APR-08

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A conversation with Gary Hamel: it's time to reinvent management

STRATEGY & LEADERSHIPjVOL. 36 NO. 2 2008

Robert Allio

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tagged innovation management strategic_planning by nrose ...on 08-APR-08

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Citation impact of Open Access journals

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tagged citation_impact open_access strategic_planning by nrose ...on 08-APR-08

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What Will Life Be Like in the Year 2008?

tagged strategic_planning the_future by nrose ...on 25-MAR-08

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Library Building Project - UTC Library

The U of Tennessee at Chattanooga is in the processing a planning a new library (from the ground up). Their planning docs are open. It's an interesting opportunity to watch this process.

tagged academic_libraries strategic_planning by nrose ...on 25-MAR-08

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Home - Library Labs - National Library of Australia wiki

tagged academic_libraries innovation library_tools nancy_reading strategic_planning by nrose ...on 24-MAR-08

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Stephen Schwarzman - A $100 Million Donation to the N.Y. Public Library

tagged strategic_planning by nrose ...on 11-MAR-08

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Internal and External Analysis, SWOT Matrix, SWOT Tool, Competitive Analysis, Market Analysis

tagged nancy_reading strategic_planning by nrose ...on 06-MAR-08

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Word of mouth marketing: abandoning the academic library ivory tower

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tagged academic_libraries nancy_reading strategic_planning by nrose ...on 04-MAR-08

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An Analysis of Academic Library Web Pages for Faculty

tagged academic_libraries nancy_reading strategic_planning web_usability by nrose ...on 04-MAR-08

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2007-12 Libraries Strategic Plan.pdf K State

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tagged academic_libraries nancy_reading strategic_planning by nrose ...on 29-FEB-08

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A Model for Academic Libraries 2005 to 2025

The paper presents a model for academic libraries for the next 20 years. The parts of the model are: 1.) Complete the migration from print to electronic collections; 2.) Retire legacy print collections; 3.) Redevelop the library space; 4.) Reposition library and information tools, resources, and expertise, and 5.) Migrate the focus of collections from purchasing materials to curating content. The interactions of the parts of the model and organizational issues for implementation are explored.

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tagged academic_libraries futures organization priorities strategic_planning by nrose ...and 1 other person ...on 29-FEB-08

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A prototype twenty-first century academic library

This is the article I referred to in our meeting today.
This and the next issue of library management are about change management

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tagged academic_libraries strategic_planning by nrose ...on 29-FEB-08

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Library Strategic Plan, 2006-2010 - DUKE

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tagged strategic_planning by nrose ...on 29-FEB-08

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Libraries | Strategic Plan 2005 Penn State

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tagged strategic_planning by nrose ...on 29-FEB-08

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Strategic Planning

tagged academic_libraries strategic_planning by nrose ...on 19-FEB-08

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Strategic Databank: design for success

Excellent description of how to build a strategic databank for both strategic planning and internal management

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tagged for_zucca strategic_planning by nrose ...on 19-FEB-08

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Interactions - January/February 2008

Interesting article about mapping the lifecycle of innovation, lots of food for thought

tagged for_zucca innovation strategic_planning by nrose ...on 19-FEB-08

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O'Reilly Tools of Change for Publishing Conference 2008: Libraries As Publishers: Using Digital Technology to Support Scholarly Communication b O'Reilly Conferences

tagged academic_libraries scholarly_publications_office strategic_planning by nrose ...on 12-FEB-08

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Reuters CEO sees

tagged metadata_valueadd nancy_reading semantic_web strategic_planning by nrose ...on 12-FEB-08

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Association of Research Libraries :: ARL Strategic Plan 2005-2009

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tagged ARL academic_libraries nancy_reading strategic_planning by nrose ...on 07-FEB-08

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[ gomadthinking - Downloads - Ezine Archive]

tagged learning_tools nancy_reading strategic_planning by nrose ...on 28-JAN-08

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'Scholarship in the Digital Age' :: Inside Higher Ed :: Jobs, News and Views for All of Higher Education

tagged academic_libraries nancy_reading strategic_planning by nrose ...on 24-JAN-08

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MANAGEMENT MATTERS: Questions are key to strategy - Norwood, MA - The Daily News Transcript

tagged nancy_reading strategic_planning by nrose ...on 22-JAN-08

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How innovative is your organization? | Eddielogic

tagged innovation strategic_planning by nrose ...on 22-JAN-08

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UW Libraries: Vision 2010 The Libraries' 2006-2010 Strategic Plan

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tagged academic_libraries nancy_reading strategic_planning by nrose ...and 3 other people ...on 14-JAN-08

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Pew_UI_LibrariesReport.pdf (application/pdf Object)

How people use the internet, libraries, and
government agencies when they need help
DECEMBER 30, 2007

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tagged academic_libraries library nancy_reading strategic_planning by nrose ...and 1 other person ...on 04-JAN-08

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Team building or Time Wasting?

tagged rules_for_teams strategic_planning by nrose ...on 03-JAN-08

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How to Build Effective Teams

tagged rules_for_teams strategic_planning by nrose ...on 03-JAN-08

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Fear of Public Speaking Tips - Keeping on Track: Rules for Effective Teams

tagged rules_for_teams strategic_planning by nrose ...on 03-JAN-08

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Appreciative Inquiry

tagged appreciative_inquiry nancy_reading strategic_planning by nrose ...on 18-DEC-07

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Strategic Planning (in nonprofit or for-profit organizations)

tagged nancy_reading strategic_planning by nrose ...on 18-DEC-07

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Chief Information Office at LSU: Know_ITS Overview

tagged IT_Models la_state_IT strategic_planning by nrose ...on 18-DEC-07

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Service on the Front Line: The IT Help Desk in Higher Education | ECAR | EDUCAUSE

tagged nancy_reading service_desks strategic_planning by nrose ...on 18-DEC-07

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Six Sigma Blogs: Elevating strategic relevance: Understand and inform strategy implementation

Lancaster University’s Management School is a good source of information about strategy as practice

Proctor and Gamble is now focused on managing its shared services as a business—figuring that exploiting core competencies in brand management and aligning delivery with marketing strategies can create sources of differentiation.

tagged nancy_reading strategic_planning by nrose ...on 17-DEC-07

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Office of the President - About the University - Five Year Strategic Plan

tagged nancy_reading strategic_planning by nrose ...on 11-DEC-07

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The Four Truths of the Storyteller

tagged nancy_reading strategic_planning by nrose ...on 03-DEC-07

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Librarians Matter B; Blog Archive B; UWA library environmental scan

tagged library nancy_reading strategic_planning by nrose ...on 14-NOV-07

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Strategic Planning: Aligned Strategy: Microsoft Oslo Service Oriented Software Strategy Models New Business Applications