Author(s):Grace Saw, Wai Wai Lui, Fei Yu
Journal:Library Management
DOI: 10.1108/01435120810844649

David W. Lewis
Dean of the IUPUI University Library

The paper presents a model for academic libraries for the next 20 years. The parts of the model are: 1.) Complete the migration from print to electronic collections; 2.) Retire legacy print collections; 3.) Redevelop the library space; 4.) Reposition library and information tools, resources, and expertise, and 5.) Migrate the focus of collections from purchasing materials to curating content. The interactions of the parts of the model and organizational issues for implementation are explored.

STRATEGY & LEADERSHIPjVOL. 36 NO. 2 2008

Robert Allio 

This is the article I referred to in our meeting today.
This and the next issue of library management are about change management

Stumbled upon this after reading this: http://tags.library.upenn.edu/makerecord/url/31645

 

Conducting a user-centered information needs assessment:
the Via Christi Libraries’ experience*
Cathy M. Perley, PhD; Camillia A. Gentry, MLS; A. Sue Fleming, MLS; Kristin M. Sen, MLS
See end of article for authors’ affiliations. DOI: 10.3163/1536-5050.95.2.173

 

Source: Journal of the Medical Library Association [1536-5050] Perley yr:2007 vol:95 iss:2 pg:173 -181

Enabling Federated Search with
Heterogeneous Search Engines

Stephen Denning

STRATEGY & LEADERSHIPjVOL. 36 NO. 2 2008

Harvard University's Library Digital Initiative (LDI)

Good example of planning process and annual renewal

Some space-planning quotes for STM libraries - MB

How people use the internet, libraries, and
government agencies when they need help
DECEMBER 30, 2007

itle:

 Probing user perceptions of service quality: using focus groups to enhance quantitative surveys

Author(s):

Gwyneth H. Crowley, Charles L. Gilreath

Journal:

Performance Measurement and Metrics

Year:

2002 

Volume:

3 

Issue:

2 

Page:

78 - 84

 

DOI:

10.1108/14678040210429973

Publisher:

MCB UP Ltd

Library Management
Vol. 29 No. 1/2, 2008
pp. 29-40

From Lorcan Dempsay's Blog:

August 22, 2008  •  Categories: Analytics and measurement , Marketing

I was interested to come across the Service Level Definitions page at the Library at the London School of Economics.

Additionally, we have a number of Service Targets which we monitor on a monthly or termly basis. You can see our general service standards and the full results for our service targets for the academic year to date here. We have put a few interesting facts for last month opposite. [ Service Level Definitions]

Excellent description of how to build a strategic databank for both strategic planning and internal management

U Penn Almanac series archive

The Campaign for America’s Libraries
@ your library™