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A much better than average report on the relationships between librarianship and the values of libraries and the values held by the media savvy, technology-centered students of today. Describes the two sets of values, and describes how libraries can adabt to the new expectation in meaningful ways.
 

pg 99 "It is clear that Millennials and others comfortable with a wide range of media and technologies will redefine the traditional manifestations of research and creative activity with these new mashed, cut and pasted creations. For them, the line between consumer and creator is blurred in a way that previously was not possible."

pg 100 "Clear rifts have emerged in the virtual terrain that is occupied by library policies, services and collections and is explored by online users. These rifts or disconnects can be grouped into three classifications for redress. These include technology (infrastructure and integration), policy (copyright, IT policy, liability), and unexploited opportunities."

tagged acrl articles netgen librarianship tagging by laallen ...on 04-JAN-07
Weingand, Darlene E. . Customer service excellence : a concise guide for librarians / Darlene E. Weingand. [0838906893 (alk. paper) ] Chicago : American Library Association, 1997.
Call#: Van Pelt Library Z711 .W434 1997


tagged customer_service librarianship by ancil ...on 25-AUG-06
Rubin, Rhea Joyce. . Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals / Rhea Joyce Rubin. [1555703720 ] New York : Neal-Schuman Publishers, Inc., c2000.
Call#: Van Pelt Library Reference Stacks Z711 .R79 2000


tagged customer_service librarianship by ancil ...on 25-AUG-06
People come first : user-centered academic library service / edited by Dale S. Montanelli & Patricia F. Stenstrom. [0838979998 (alk. paper) ] Chicago : Association of College and Research Libraries, 1999.
Call#: Van Pelt Library Z674 .A75 no.53


tagged librarianship by ancil ...on 23-AUG-06
Bessler, Joanne M. . Putting service into library staff training : a patron-centered guide / Joanne M. Bessler. [0838934374 ] Chicago : American Library Association, 1994.
Call#: Van Pelt Library Z668.5 .B48 1994


tagged customer_service librarianship by ancil ...on 23-AUG-06
Siess, Judith A. . Visible librarian : asserting your value with marketing and advocacy / Judith A. Siess. [0838908489 ] Chicago : American Library Association, 2003.
Call#: Van Pelt Library Z716.3 .S54 2003


tagged librarianship by ancil ...on 09-AUG-06

This brand-new, all-online event aims to bring together in a single Web space many of the leading players who are transforming academe with their use of the new tools of the Social Web.

All presentations will be made available on the event website at no charge to participants (with the exception of the live, web/audio CASE Online Speaker Series events).

tagged conference web2.0 librarianship by laallen ...on 09-MAR-06
Hmmm. Conference on web 2.0 and libraries with some presentations by the big vendors...
tagged conference web2.0 librarianship by laallen ...on 11-NOV-05
open access to C&RL journal (six month delay)
tagged acrl librarianship open_access library journal full-text by jarson ...on 10-NOV-05
online database of films featuring librarians...and "Top Ten Films featuring Libraries, Librarians and the Book Arts"
tagged database film librarianship by jarson ...on 10-NOV-05
"This work analyzes the stereotypical image of librarians, in motion pictures from the silent era to the 21st century. The work briefly describes each film, and then examines its librarian, considering every aspect of the total character from socio-economic conditions and motivations for leaving or not leaving the library, to personal attributes, to props, plot situations and lines"
tagged film librarians librarianship by jarson ...on 10-NOV-05
a community list of library related blogs with link ranking and stats
tagged blog librarianship library rss by jarson ...on 08-NOV-05